Effective Date: [2025-01-01]

Direct Auto Parts Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.directautoparts.com.au/ and use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Personal Details: Name, email address, phone number, and billing/shipping address.
• Payment Information: Payment details (processed securely by third-party payment providers; we do not store credit card details).
• Order & Transaction Data: Purchase history, order details, and shipping preferences.
• Website Usage Data: IP address, browser type, device information, and browsing behavior via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• Send order updates, promotions, and marketing communications (with opt-out options).
• Prevent fraudulent transactions and ensure website security.
• Comply with legal and regulatory obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are encrypted, and we do not store sensitive financial information.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Payment processors & financial institutions (for secure transactions).
• Shipping and logistics partners (to fulfill your orders).
• Service providers (for website hosting, analytics, and marketing).
• Legal authorities (if required by law or to prevent fraud).

5. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Request details on how we process your data.

For any privacy-related requests, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Direct Auto Parts Pty Ltd
Website: https://www.directautoparts.com.au/
Email: directautopartsau@gmail.com
Phone: 02 9481 8800  /  02 9098 9198

This Privacy Policy complies with Australian privacy laws and applies to all users of our website.