Purchase, Postage, Tracking.

Author: Direct Auto Parts   Date Posted:13 July 2019 

General payment and postage information.

 

Payment for the selected items must be completed at the time of purchase.

We do not offer "COD" service to the customers that do not authorized by DAP administration prior to purchase.

Payment options: credit/debit card via secure EWAY payment system.

                           Bank deposit to: Westpac BSB: 032104 Acc.:045293 "Direct Auto Parts"

                           Phone order (with credit/debit card payment): (02) 94818800 / International: +61 02 94818800

                           Paypal

                           Cash or credit/debit card on pick-up from warehouse: Unit 5 / 12 Pioneer Ave. Thornleigh 2120 NSW

 

Orders processing to dispatch upon payment received and cleared.

We dispatching majority of the purchased items at the same day. (Daily "Cut-off" time approximately 12:00)

Some items, (ordered after daily "Cut-off" time or require collection from remote storage facility) dispatching at the next business day.

In rare cases, (when ordered item missing, damaged, etc.) that may have more then 2 business days dispatch delay we contact

customer with delay reason and available options.

 

We use Australia Post parcel service for majority of our deliveries for the standard size/weight items.

We use variety of the couriers for the large, oversize and bulk items.

We use Australia Post International for all international shipping. Couriers (DHL, EMS, TNT, etc. available at request).

Estimate delivery time can be found at: www.auspost.com.au

We do not have ability to control delivery time. This is purely in the carrier hands. To be able to provide you a "Tracking number"

we using parcel service even for small items. You can track your item at: www.auspost.com.au Or you can call: 13 76 78

Before selecting "Express post" it is advisable to check if this service available to your location and compare "standard" and

"express" estimate delivery time.

International shipping from Australia most of times goes over "estimate delivery time". Most of international destinations shipped

to the UK and then to the country of destination. You can track item at: www.auspost.com.au and at your local online tracking service.